Privacy Policy

Information We Collect

We collect the information needed to operate the platform, authenticate users, process payments, and improve the product.

• Account information such as your email address and basic profile data returned by your sign-in provider.
• Subscription and billing status metadata needed to unlock paid access and show account status.
• Practice activity such as completed tests, saved progress metrics, and recent attempt history.
• Technical and usage data such as browser type, device information, pages visited, and general analytics events.
• Messages you send to us through email or support requests.

How We Use Information

• To create and secure your account.
• To provide free and premium CELPIP practice access.
• To store score history, progress tracking, and account preferences.
• To process purchases and reflect subscription status.
• To diagnose bugs, prevent abuse, and improve performance.
• To respond to support questions and operational notices.

Third-Party Services

ScoreCLB relies on third-party infrastructure providers to run core parts of the service.

• Supabase for authentication, database storage, and account session management.
• Stripe for secure payment processing and subscription management. We do not store full card numbers on our servers.
• Analytics and hosting infrastructure used to understand site usage and keep the service available.

Cookies and Analytics

We may use cookies or similar technologies to keep sessions active, remember basic preferences, measure site usage, and improve performance. You can manage cookies through your browser settings, but some site features may not work properly if essential cookies are disabled.

Data Retention and Security

We keep information for as long as reasonably necessary to operate the service, maintain account access, satisfy legal obligations, resolve disputes, and enforce agreements.

No online service is completely risk-free, but we use reasonable technical and administrative measures to protect account data and limit access to systems that store user information.

Your Choices

• You can stop using the service at any time.
• You can contact us to ask questions about your account information.
• You can request correction or deletion of account data, subject to legal and operational retention requirements.
• You can manage paid subscriptions through the billing tools provided by Stripe or the account area when available.